Frequently Asked Questions.
What speeds are available through LISCOFiber℠?
Depending on your area, LISCO offers speeds from 5Mbps up to 10Gbps depending on your needs.
What forms of payment does LISCO accept?
LISCO accepts all forms of credit cards: MasterCard, Visa, Discover, American Express, as well as Checks, Cash, and Automatic Payment – all at no additional charge to the customer.
How do I pay online?
Click on Pay Online in the menu at the top of the page. Then enter in your Username and Password that was set up when you established your account. If you do not have this information, call customer service at 641-209-5400 and we can get you that information.
What makes LISCOFiber℠ unique?
LISCO provides dedicated fiber from the customer’s location to the LISCO offices. This allows us to provide the highest quality speed and service to each and every customer without sharing speeds, especially during peak usage hours during any given day.
How can I find out what LISCO service is available in my location?
Check the map on our website that shows our service locations. For more detailed information, call customer service at 641-209-5400. If we aren’t currently in your area, we may be coming to you soon, because LISCO is the fastest growing broadband provider in southeast Iowa!
What services does LISCO offer?
Internet, Phone, Television (In selected areas), watchtveverywhere.com (for TV customers), Email, Website & Domain Hosting, Hosted PBXs, Utility construction services, Engineering and network services, and Facility transport services.
Find out more on our Products and Services page or contact customer service for more information.
When is my LISCO bill due?
LISCO services are invoiced the same month as usage and due 20 days after it is invoiced.
Where are you located?
LISCO's Administrative Offices are located on the SE corner of the square at 58 E Burlington Ave (Former Midwest One Bank building)
Is my speed guaranteed?
Yes, LISCO guarantees the speed ordered to the demarcation point at your location. However, your equipment can slow down the speed that is available. We are available to help optimize your equipment to get the maximum speeds.
Who will do the construction work to provide my service?
LISCO does all construction with our in-house professional team.
Service Specific Support.
Local Tech Support Phone Numbers
Burlington – 237-8611
Eddyville – 225-1611
Fairfield – 472-5400
FT Madison – 316-1611
Keokuk – 313-1611
Knoxville – 205-1611
Libertyville – 206-1611
Mt Pleasant – 219-3611
Ottumwa – 814-5211
Packwood – 614-1611
Pella – 613-1611
Sigourney – 224-1611
OR
1-800-331-8414 available 24/7
Don't Be Shy
If we didn't answer all of your questions, feel free to drop us a line anytime.
LISCO
58 E. Burlington Ave.
Fairfield, IA 52556
800-331-8414
641-209-5400
custserv@liscocorp.com
Don't Be Shy
If we didn't answer all of your questions, feel free to drop us a line anytime.